Appointments

Please visit our consulting room.

Appointments can be booked in person, on the telephone or online.

*We encourage you to use the Self Check In terminals as you enter the surgery*

Right care for the right patient
To ensure that you are seen by the most appropriate clinican and will receive the best care, you may be asked for a brief reason of why you need to be seen. 

Doctors

Most of our doctor appointments are available to book on the day.

You will be offered either a telephone or face to face appointment

A small number of appointments are available to book in advance

Duty Doctor

These appointments are available every day and are for problems which require immediate medical attention

Appointments are for 10 minutes and only one problem should be discussed.  If you feel there are multiple issues, please discuss with the receptionist as we may be able to offer a longer appointment.

Nurse practitioners

Our nurse practitioners appointments are available to book on the day. They can help with any minor illness and are able to prescribe medication.

Nurses

Our Nurses are available to book in advance and hold clinics most days.  They also see patients needing wound dressing and patients with chronic diseases such as Asthma, COPD and Diabetes.

HCAs

Our HCAs are available to book in advance and hold clinics most days.  They see patients for Blood tests, ECGs, smoking cessation, Blood pressures and Health checks.

Physiotherapy

We have a physiotherapist who works at the surgery three times a week. You can see him/her for joint/muscle pains, back problems, arthritis and lots of other conditions.

Cancellations

Please inform us as soon as possible if you need to cancel or reschedule your appointment.

Tel: 01206 517100 option 2 for cancellations or inform us via our online form (this form can only be accepted if you are providing 12 hours or more advance notice)

if You may also cancel your appointment through our text messaging service.

Please reply CANCEL only, to your appointment confirmation text. You can also leave a message on the answerphone when the surgery is closed. 

Booking on the day reduces the number of missed appointments and ensures we can see as many patients as possible.